Michael Sisselman, New York
https://www.linkedin.com/in/michael-sisselman/
Most recently with Avaya, where I led a team in: Conversational AI; Intelligent Automation; and CX Analytics
Introduce Yourself!
Hi Michael. Good to have you join us. I was at Avaya many moons ago!
Hi Ryan. Good to see you! Interesting session coming up shortly on Voice of the Customer with Richard Owen, co-founder of NPS that I think you’ll like
I can’t truly say I’m from Halifax, I’m actually in Porters Lake, a little further east than you.
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Hi all, I’m Claire Grove, and I am customer advocacy strategy director for ServiceNow. I’ve been in customer advocacy in one form or another for over 20 years and am passionate about it being a competitive differentiator for organisations.
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Hi Claire - I enjoyed your session. I’m a ServiceNow fan – and in particular a fan of the Workflow thought leadership site. (Unsolicited plug.) I encourage others to check it out at https://workflow.servicenow.com/
That’s a great spot! I love how LinkedIn lists the location as “Greater Halifax Metropolitan Area”! 
Close enough, right? 
Super awesome meeting everyone here! Love the all the content and connections!! I am here from Raleigh, North Carolina and I am currently at Conga. Would love to connect with the extended CS family - https://www.linkedin.com/in/rupalnishar/
Loved your session Claire! It was certainly valuable to hear the about the techniques!
My name is Steven Walden. I work in CX for Reply Group based in London. Looking forward to networking and learning leading edge thinking
Hi there ! Divya here writing in from Kuala Lumpur, Malaysia. It’s a pleasure to be part of an amazing community. I am a customer success executive working in a SaaS startup catered to the F&B industry called UMAI. I am looking to grow more into the analytical aspects as a CS executive and to understand what are the strategies/ principles that being practised with other fellow CS members that is taken into consideration for growth.
Hello everyone! I am Genis, Customer Success Manager at Cloudsphere. I am based in Dublin, Ireland.
I am very excited to join some sessions and learn from you!
Hi! I’m Amanda with TevixMD!
I’m here from New Jersey.
I’m looking forward to learning how to use my experience in Customer Service to help our customers use of our platform to grow their internal process.
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Hi Amanda. Welcome to the Customer Catalyst Community! Do join us for our 2nd global online conference on November 17-18. There are some great sessions that I think would be helpful 
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